Hello and welcome to Couchelo, an online consignment marketplace for beautiful home furnishings.

Privacy Policy

This Privacy Policy governs the manner in which Couchelo Pty Ltd (“Couchelo”, “We”, “Us” or “Our”) collects, uses, maintains and discloses information collected from users (each, a “User”) of the website and mobile application (“Services”). This Privacy Policy applies to the Services and all products and services offered by Couchelo. By using our Services, you signify you acceptance of this Privacy Policy.

Personal information we collect

We collect personal information in a number of ways in connection with your use of our Services. The personal information we may collect includes:

- User account information, such as username, email and password. User account information may also include information provided to us by Facebook when you register with Couchelo through that site - Billing and shipping information such as your name, address and telephone number - We use a third party payment management solution, PayPal, to collect your credit card information and process your payment. Find PayPal’s privacy policy here: - Data regarding your use of our Services, such as which pages you viewed and what features you used - Information you provide about others. For example, we may ask you to provide the email address of the friend who invited you to join our Services.

Use of personal information

We may collect and use personal information for the following purposes:

- Communicating with you and providing you with the information the use of our Services - Operate and improve our Services - Confirm orders attribute to our account and track the results of invitation referrals - Process and deliver contest entries and rewards - Customising the advertising and content you see - Communicate with you about new products, services, contests, promotions, rewards, special offers, upcoming events and other news about Couchelo and our selected partners - Cooperate with legal enforcement agencies or to use information regulatory purposes where appropriate - Carry out any other purpose for which the information was collected

How we protect your personal information

We adopt reasonable data collection, storage and processing practices and security measures to protect against unauthorised access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Services.

Sharing your personal information

We do not sell, trade, or rent your personal information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above. We may use third party service providers to help us operate our business and the Services administrator activities on our behalf, such as send out newsletters or surveys.

We may share your information with these third parties for those limited purposes provided that you have given us your permission.

Third party websites

Users may find advertising or other content on our Services that link to the websites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these websites linked to or from our Site and App. In addition, these websites or services, including their content and links, may be constantly changing. These websites and services may have their own privacy policies and customer service policies. Browsing and interacting on any other website, including websites which have a link to our Services, is subject to that website’s own terms and policies.

Changes to this Privacy Policy

We have the discretion to update this Privacy Policy at any time. When we do, we will revise the updated date at the bottom of this page and send you an email. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of our modifications.

Contacting us

If you have any questions about this Privacy Policy, the practices of our Services, or your dealings with our Services, please email .


This document was last updated on 21 June 2014